Privacy Policy

Our Privacy Policy describes how we capture and use the information we gather about visitors to this website. The Policy covers the type of information collected, how it is collected, how it can be amended or deleted, user registration, web-tracking, online surveys and newsletter subscription.

Information Collected During Registration

When you download a free trial copy we collect information, such as name, email address, organization, address, and telephone number. This information is used to create your account, contact you about the services on our site for which you have expressed particular interest. It is optional for you to provide demographic information, and unique identifiers, but encouraged so we can provide a more personalized experience. If you sign up for access to any of the protected areas of this website, we will use a cookie; this cookie will contain a unique ID that we will use to identify you when you return to the site.

We do not tolerate spam, and we will not sell, rent, lease, trade, swap, market, exchange, barter, distribute, or disclose the information we collect about you.
If you wish to add a new client to your account we will collect a username, password, name, phone number and email address. We collect this information for the sole purpose of allowing you to set up a new client within your account.  We will not use this information for any other purpose.

Newsletter

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe.  Please see the “Choice and Opt-out” section.

Service-related Announcements

We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. 

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to close your account.

Forum Notifications

You have the option of receiving email notifications each time someone replies to the threads or boards you add to your notify list. If you no longer wish to receive these types of notifications simply login to your forum account and modify your notifications.

Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete by making the change within your account once logged in or by emailing our Customer Support at info@fusionsoftware.com. We will respond to your request to access within 30 days.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@fusionsoftware.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies.  We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once.  

Third Party Cookies

The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.

Web-tracking

Fusion Software employs a web-tracking system to track visitor traffic patterns throughout the website. We collect the visitor's domain name, referral data, browser, platform type and duration of the visit. The information gathered is used to produce overall usage statistics about our site, which we use to evaluate the site. We do not correlate this information with data about individuals.

Online surveys

Occasionally we ask for information via online surveys from our website. Information is given on a voluntary basis. Non-participation will not inhibit your use of our web site in any way. If you provided the information to us in error, you may request its removal at any time. The information gathered will be used to produce overall statistics. Information will not be correlated with data about individuals.

Forums/Private Messages

If you use the forum or Private Messages on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums or private messages. Please note that you have the ability to hide your e-mail address within the forum section by clicking on “Board Settings” and then going to “privacy settings”. To request removal of your personal information from our blog or community forum, contact us at privacy@fusionsoftware.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Choice/Opt-Out

If you would like to unsubscribe to our newsletters, you may opt-out of receiving them by following the instructions included in each newsletter or by sending an e-mail with "Unsubscribe" in the subject heading to info@fusionsoftware.com.

Security

The security of your personal information is important to us.  When you enter personal information within the customer login area of the site, we encrypt that information using secure socket layer technology (SSL).    
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at info@fusionsoftware.com

In summary

To summarize our Privacy Policy, any information you supply via our website will be known only to you and to Fusion Software. We will not release your personal data to anyone else without your express consent. This privacy policy only covers the Fusion Software website at: www.fusionsoftware.com.

Links to Other Sites

If you click on a link to a third party site, including on an advertisement you will leave our site go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as www.fusionsoftware.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to our site, you should read that site’s privacy statement before providing any personally identifiable information.

If you have any questions about our Privacy Policy, please contact Fusion Software Ltd at the following address:

9 Challenor Close

Finchampstead

Wokingham

Berkshire

RG40 4UJ

privacy@fusionsoftware.com

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 
We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.